At Lapzilla, our mission goes beyond just selling refurbished laptops — we aim to deliver unbeatable value and exceptional support every step of the way. Whether you're a first-time customer or a returning buyer, our dedicated Support team is here to assist you with everything from initial setup to troubleshooting, warranty claims, and more.

We understand that even the best tech can sometimes run into issues. That’s why our Support team is trained to respond quickly and efficiently to your concerns. Our goal? Make every interaction smooth, helpful, and genuinely human.

What Lapzilla Support Covers:

Order Support: 📦Need to check your order status, request an invoice, or update your shipping info? We’re on it.

Technical Support: ⚙️Facing a performance issue or need help identifying a hardware concern? We’ll walk you through diagnostics or next steps.

Warranty Support: 🛡️Every laptop from Lapzilla comes with a 6-month warranty. If your device develops a fault during this period, we’ll repair or replace it according to our policy — no headaches, no runarounds.

Setup Support: ⚡Unsure how to get started? We offer guidance on connecting to Wi-Fi, installing basic software, or transferring files from your old device.

Our Support is accessible via email, and we aim to respond within 1 business day. We believe in being transparent, helpful, and easy to reach.

Whether you’ve got a small question or need detailed help, Lapzilla Support is your go-to team. We’re not bots — we’re real people who genuinely care about getting your issues sorted. So if you're stuck, don’t panic. Help is just one message away.

Thanks for choosing Lapzilla. With us, it’s not just about the product — it’s about peace of mind through solid Support.