Product Grading
Choose how your laptop looks and feels.
At Lapzilla, we take the guesswork out of buying refurbished laptops with our clear and consistent Product Grades system. Every device is thoroughly inspected and assigned a grade—Good, Great, or Excellent—based on its cosmetic condition and battery performance. This grading system ensures full transparency, helping customers make confident and informed decisions.
Good Product Grade
Laptops classified under the Good product grade show heavier signs of wear, including noticeable marks, scratches, and scuffs on the chassis. While the appearance reflects previous use, functionality remains intact. These laptops are fully operational and reliable, ideal for users who prioritise functionality over looks. Battery health is 60% and above, capable of handling everyday light tasks like web browsing, streaming, or office work.
Great Product Grade
Devices with the Great product grade display minimal signs of use—light scuffing or small marks, but no cracks, dents, or major cosmetic flaws. These laptops strike a balance between aesthetics and affordability. Battery health is maintained at 70% and above, delivering 3–4 hours of use during typical activities. This grade is perfect for students, casual users, and budget-conscious buyers looking for good performance and decent appearance.
Excellent Product Grade
Laptops rated as Excellent are in near-new condition. There may be a tiny cosmetic blemish—often hard to notice—but overall, these devices look almost untouched. Battery health is 85% and above, ensuring long-lasting use and higher efficiency. This grade is best for professionals or anyone seeking top-tier condition at a reduced price.
Our consistent Product Grades policy ensures every refurbished laptop you purchase from Lapzilla delivers value, clarity, and peace of mind. All laptops, regardless of grade, include free shipping and a 6-month warranty across Australia.
Explore our range today and find the best match for your needs—refurbished quality, transparently graded.
Always the cheapest option, nonetheless, functional.
Good (may have any of the following)
Body Color
Expect laptop surfaces to show signs of faded body color, heavy scratches, and scuffing. It is common for laptop surfaces to develop heavy scratches and scuffing with extensive use.
Body Shape
Some laptops might display significant dents or bends on the edges or corners of the device, but please note that this does not apply to all laptops in good condition.
Screen/LCD
There is a possibility of small white spots or dead pixels on the screen/LCD. In a few cases, screens may also show prominent keyboard marks.
Keyboard/Trackpad
Signs of heavier use may be evident on the keyboard or trackpad, including pronounced scuffing, smudged key legends, palm marks on the upper cover, or scuffing on the trackpad.
Battery
Our priority is to maintain battery health at or above 60%. However, we cannot determine its longevity as we do not conduct battery stress tests in these cases.
Audio/Webcam
There may be situations where audio quality is compromised, resulting in a fuzzy output from the speakers. In the other few cases, the camera lenses may sometimes cause images from the webcam to appear fuzzy.
Most Preferred Used Devices
Great (may have any of the following)
Body Color
In certain cases, the laptop device may exhibit minor scratch marks or paint scuffing.
Body Shape
In a few cases, the device's corners or edges might demonstrate small dents or scuffing.
Screen/LCD
There might be barely noticeable marks on the screen as a result of usage or contact with the keyboard in some cases.
Keyboard/Trackpad
The Keyboard or the trackpad may show almost imperceptible evidence of previous use, such as minor marks or extremely light scuffing.
Battery
We make sure the battery health is above 70% and that it can last for at least 1 hour during our demanding battery stress test (which corresponds to approximately 3-4 hours of regular use in real-life scenarios)
Audio/Webcam
Before shipping the device, we thoroughly test the device speakers and cameras for over 12 hours to ensure their quality and performance.
Almost Brand New.
Excellent (may have any of the following)
Body Color
In some instances, there may be a singular scratch on body shell or a nearly invisible mark from previous usage.
Body Shape
Is always mint condition.
Screen/LCD
The screen retains its pristine condition as per the original installation by the manufacturer, exhibiting no signs of wear or tear. In the event it fails to meet this criteria, we will provide a replacement comprising of a brand new OEM manufactured LCD assembly.
Keyboard/Trackpad
There are hardly any indications of use on the keyboard and trackpad.
Battery
We ensure that the battery health exceeds 85% and has a battery life of at least 2 hours during our rigorous battery stress test (translates to over 4-5 hours in regular real-world use). If these criteria are not met, we will promptly replace the battery with a brand new OEM issued one.
Audio/Webcam
Through meticulous testing, we can guarantee that they remain in their ideal state as they were manufactured.